Terms of Service

IGNITE CAREER CONSULTANTS

TERMS OF SERVICE

Last Updated: November 14, 2025

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“Client,” “you,” or “your”) and Ignite Career Consultants LLC (“Ignite,” “we,” “our,” or “us”) regarding your access to and use of our coaching services, assessments, programs, website, and digital products (collectively, the “Services”). By purchasing, accessing, or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.


1. Nature of Services

Ignite provides career coaching, advisory support, values-based assessments, and related educational content.
Ignite does not guarantee employment, job placement, interviews, promotions, salary increases, or any specific career outcome.
You acknowledge that any successes depend on your personal effort, qualifications, and external market conditions beyond Ignite’s control.

Coaching is not therapy, counseling, legal advice, psychological services, or financial advising.


2. Service Term & Expiration

Unless expressly stated otherwise in writing, all purchased Services must be used within twelve (12) months of the date of purchase.
After 12 months, all unused sessions, assessments, calls, or materials expire and are non-refundable.

No exceptions will be made unless required by law or agreed to in a signed written amendment.


3. Client Responsibilities

By using the Services, you agree to:

  • Participate honestly, openly, and in good faith.

  • Be solely responsible for your decisions, actions, and results.

  • Attend scheduled sessions on time and provide at least 24 hours’ notice to reschedule.

  • Not rely on Ignite for any form of therapeutic, legal, financial, or mental health guidance.

Ignite is not responsible for your job search activities, professional conduct, or any decision you make based on the Services.


4. Confidentiality & Mandatory Reporting

Ignite maintains strict confidentiality regarding all information shared during coaching sessions, assessments, or written communication.

However, confidentiality is limited by applicable mandatory reporting laws.
Ignite is legally required to report information related to:

  • Risk of serious harm to yourself

  • Risk of serious harm to others

  • Suspected abuse, neglect, or endangerment of a minor, elder, or vulnerable person

You expressly consent to this exception.


5. Payment Terms & Refunds

All fees are due at the time of purchase unless a payment plan has been authorized in writing.
All purchases are final and non-refundable.
No credits, transfers, or exchanges will be issued for unused time or services.

If Ignite must terminate Services for any reason not related to your breach of these Terms, you will be refunded for unused sessions on a prorated basis.


6. Intellectual Property

All content, course materials, assessments, worksheets, frameworks, and methodologies provided by Ignite are the exclusive property of Ignite. You are granted a limited, non-transferable, revocable license for personal use only.

You may not reproduce, distribute, share, sell, publish, or create derivative works from any Ignite materials without prior written consent.


7. Disclaimer of Warranties

To the fullest extent permitted by law, Ignite disclaims all warranties, express or implied, including but not limited to:

  • Warranties of accuracy

  • Warranties of fitness for a particular purpose

  • Warranties of expected or guaranteed results

Services are provided “as is” and “as available.”


8. Limitation of Liability

To the maximum extent permitted by law, Ignite shall not be liable for any:

  • Indirect, incidental, special, consequential, or punitive damages

  • Loss of income, revenue, opportunities, employment, or professional advancement

  • Decisions made or actions taken by the Client based on the Services

In all cases, Ignite’s total cumulative liability shall not exceed the amount paid by the Client for the Services giving rise to the claim.


9. Indemnification

You agree to indemnify, defend, and hold harmless Ignite and its agents, contractors, and affiliates from any claims, losses, liabilities, or expenses arising from:

  • Your use of the Services

  • Your violation of these Terms

  • Your decisions or actions taken based on Ignite’s guidance


10. Governing Law & Dispute Resolution

These Terms shall be governed by and interpreted in accordance with the laws of the State of Colorado, without regard to conflict-of-law principles.

Any dispute arising under these Terms shall first be addressed through good-faith negotiation.
If not resolved, disputes shall be submitted to binding arbitration in Larimer County, Colorado, under the rules of the American Arbitration Association.

You waive your right to a jury trial or class action participation.


11. Termination

Ignite reserves the right to terminate Services at any time for any conduct it deems inappropriate, unsafe, or in violation of these Terms. No refund will be provided in cases of client misconduct.


12. Modifications

Ignite may update or modify these Terms at any time. The updated Terms will be posted on our website and become effective immediately upon posting.


IGNITE CAREER CONSULTANTS

PRIVACY POLICY (Attorney-Standard Version)

Last Updated: [Insert Date]

This Privacy Policy describes how Ignite Career Consultants LLC (“Ignite,” “we,” “our,” or “us”) collects, uses, stores, and protects your personal information. By accessing our website or Services, you consent to the practices described below.


1. Information We Collect

We may collect the following categories of information:

  • Personal Information: name, email, phone number, address, employment history, assessment responses, and coaching notes.

  • Payment Information: processed securely through third-party providers (e.g., Podia, Stripe, ScoreApp). Ignite does not store full credit card details.

  • Website Data: IP address, browser type, device identifiers, cookies, and analytics.

We do not sell personal information to third parties.


2. How We Use Your Information

Ignite uses collected information to:

  • Provide coaching, assessments, and Services

  • Communicate with you about sessions, updates, and materials

  • Maintain internal records and improve user experience

  • Process payments

  • Comply with legal obligations


3. Legal Basis for Processing

We process your information under the following legal bases:

  • Your consent

  • Performance of a contract (providing Services you purchase)

  • Compliance with legal obligations

  • Legitimate business interests


4. Confidentiality & Mandatory Reporting

Coaching conversations and assessment results are confidential.

However, Ignite will disclose information if required by law or if you share:

  • Threats or intent to harm yourself

  • Threats or intent to harm another person

  • Information indicating abuse or endangerment of a minor, elder, or vulnerable person

Such disclosures are limited to necessary authorities.


5. Data Protection & Retention

Ignite employs reasonable administrative, technical, and physical safeguards to protect your information.
Data is retained only as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required by law.

You may request access to, correction of, or deletion of your data at any time, subject to legal and contractual limitations.


6. Third-Party Providers

Ignite uses trusted third-party vendors for website hosting, assessments, email delivery, scheduling, and payment processing. These providers may access limited personal information only as necessary to perform their functions.

We are not responsible for the privacy practices of third-party sites linked from our website.


7. Cookies & Tracking Technologies

We use cookies, pixels, and analytics tools to enhance website functionality and evaluate usage patterns. You may disable cookies in your browser settings, though doing so may affect site functionality.


8. Marketing Communications

By providing your email, you consent to receiving updates, resources, and promotional communications from Ignite. You may unsubscribe at any time.


9. Children’s Privacy

Ignite does not knowingly collect information from individuals under 18 without parental consent. If we learn that such information has been collected, we will delete it promptly.


10. Your Rights

You may:

  • Request a copy of your data

  • Request correction or deletion of your information

  • Withdraw consent (when processing is based on consent)

  • Opt out of marketing communications

Requests may be submitted to sarah@ignitecareerconsultants.com.


11. Changes to This Policy

We may update this Privacy Policy periodically. Updated versions will be posted on our website with a revised “Last Updated” date.


12. Contact Information

For questions or concerns about this Privacy Policy or your personal data, contact:

Ignite Career Consultants LLC
Email: sarah@ignitecareerconsultants.com
Website: www.ignitecareerconsultants.com